what to do on delayed and cancelled flight

we finally boarded the Cebu Pacific  after 8  hrs delayed,  we were  expected to arrive in Legazpi City after an hour, it is now 7 pm

November 21, 2018, we were not informed that all flights will be cancelled in the afternoon due to the no fly zone order because the Chinese president is leaving Manila , Philippines after his 2 days visit.  Instead , Cebu Pacific employees just repeatedly  announced that the flight will be delayed, no reason stated.  We patiently waited, anyway Cebu Pacific is known for delayed flights. It is good that internet connection in NAIA is good, so we can do some work on our strama which is due 2 days later. Finally  after 8 hrs in the boarding gate, we are on flight bound to Legazpi. 

The flight was smooth, everything okay, we are expected to arrived a little earlier , the pilot announced we are ready for descent,  my seatmate on the window seat is excitedly  telling us , she is now  seing the city lights in Legazpi City, Albay., then a sudden strong turbulence. Then were up again, then another try to land but turbulence is really bad. Up again, the pilot announced that  we are going back to NAIA , we cannot land due to strong tail wind, and it is for our safety. So that means we  have fly another 1 hr without reaching our destination. Passengers kept on grumbling , but we remain calm.

when we can still smile after 6 hours delayed flight, 2 hrs in the air, then back to NAIA because the plane cannot land due to strong wind…ah we must have a very high adversity quotient

So what shall we do now, but to book another flight, but the only available is 3 days later, or refund the airfare. We decided to refund and   take the bus next day which means 12 hrs ride. 

re book or refund

From our experience this is what we do on our delayed and later cancelled flight.

  1. Keep your cool. Do not let the delay ruin your day. When the airline people announce that there will be a delay, we  ask the airline staff how long, and when they cannot answer exactly how long it will take us to wait, that means it would not be just an hour or two. A good internet made our day productive, we were able to work on our MBA strama paper.  My seatmate was also doing her office work, she has a  very lucky boss.
  2. Stretch, walk and look for a nearby coffee shop, a cup of coffee can last for an hour with friends. 
  3. It is tempting to have a good massage in the airport , but do not do it you do not  know the exact time of departure.
  4. When flight is cancelled as in our case,  immediately go to the airline desk in the airport and  decide to re book flight or refund the ticket
  5. Be aware that if flight is cancelled due to weather you are not entitled to free hotel  and food, so in travelling always have cash or credit card

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